Houseofsanskruti.com 100% Buyer Protection Program Details:

At House of Sanskruti, we uphold a buyer-friendly replacement policy, ensuring a stress-free online purchasing experience. Our “100% Buyer Protection Program” is designed for our esteemed customers, providing support both before and after your purchase. While we acknowledge our imperfections, we guarantee that our replacement policies are devoid of any unpleasant surprises post-purchase.

What is Houseofsanskruti.com’s Replacement Policy?

Our “100% Buyer Protection Program” facilitates easy replacement for:

Products received in a “Damaged/Defective/Broken” condition. Products not matching the description/photo displayed on the website. All products must be returned in their original condition upon receipt, accompanied by any bills and labels. To register your Replacement/Dispute, please follow the steps below within 7 days of receiving the product. Return Requests/Disputes lodged after 7 days of delivery might not be entertained by House of sanskruti. Regrettably, we do not accept partial Returns/Disputes for the respective order.

WHAT IF THIER ANY SIZE ISSUES OR OTHER QUIRES ?

we provide easy exchange policy with delievery charges on the coustemer .

No refund will be provided and if damage product under our fulfilled condition will be refunded within 7 business days.

How to Initiate a Replacement Request/Dispute for an Order?

You can raise a dispute within 7 days of delivery through either of these methods:

Sending an email to hos20pgroup@gmail.com along with images of broken/defective/damaged products within 7 days of delivery. Please include your order number in the email.

What If I’m Unable to Raise a Replacement Request/Dispute via App/ Website?

If you encounter difficulties while filing the Replacement Request/Dispute, simply contact us via phone at +91 63544 84266 or email us at hos20pgroup@gmail.com. Our customer experience team will assist in resolving your queries and complaints in the best possible manner.

Who Covers the Delivery Charges for Returning Products?

Please note that substantial charges are incurred in delivering a product to you. Therefore, any incurred delivery charges will not be refunded to you. Houseofsanskruti.com will deduct these charges from the amount. Ensure proper packaging when returning the product to maintain its condition during transit.

When Will My Replacement Requested Product Be Picked Up?

The Reverse Pickup facility is unavailable on our website. Therefore, the respective product must be couriered by the customer to our office address.

Refund Policy:

Please note that we offer very reasonable prices for our products. We prefer exchanges for all our products. Hence, refunds for all order values will only be issued in the form of a Coupon code or voucher, allowing you to effortlessly select another suitable product from our vast collection at Houseofsanskruti.com.

If you receive a damaged product and wish to return it, you can request a return from us. Once the damaged parcel is returned to us, we will initiate the refund process for you. Refunds typically take 3 to 5 working days to appear in your bank account.